System Administrator

Location: Bethesda, Maryland
Date Posted: 06-09-2017
Ariadne is currently searching for a System Administrator to provide comprehensive patching, release, and operations support for enterprise systems at the National Institutes of Health (NIH).

Primary Responsibilities:
  • Application User and Group Account Management. Resetting Passwords. Active Directory/SSO Integration. Defining and Maintaining System Roles.
  • System Configuration and Security Configuration.
  • API and Web Service Integration with Internal and External systems.
  • Documentation and Template configuration within applications (changing/update documents and templates).
  • Email and notification configuration. Workflow building and support within tools. Rules management.
  • Managing license assignments for Cloud-Based tools.
  • Engage with users to execute tasks in COTS and Cloud tools (e.g.help a user set up reports or dashboards).
  • Work with the Training Team to develop and maintain a repository of general training aids
  • Manage list of change requests and collaborate with users to understand required changes
  • Monitor systems and provide recommendations on improving performance.
  • When outages occur, research and report findings.
  • Monitor usage metrics. Create and present usage reports.
Qualifications:
  • Bachelor’s Degree in Computer Science, Information Systems, or other related business, scientific, or technical discipline
  • 5+ years of hands-on either Windows or Linux server administration experience.
  • Experience supporting complex research-based, heterogeneous, 24/7 enterprise environment and using ticketing system such as ServiceNow, Remedy, etc.
  • Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
  • Ability to effectively and confidently communicate – in writing and presentations – complex topics and procedures with team members and all levels of customer stakeholders
  • Must meet all requirements for obtaining and maintaining a Public Trust Clearance.
Preferred Qualifications:
  • Applicable certifications to demonstrate technical competencies such as vendor-sponsored (Linux, Microsoft) and vendor-independent (CompTIA A+, N+, Project+, Security+, etc.)
  • Experience with Team Foundation Server, Jira, GitHub and Bitbucket.
  • Agile development experience.

Additional Information: 

Founded by experts in computational biology in 2002, Ariadne brings deep experience in high-throughput informatics and software design for life sciences research applications along with bench-level biological and software engineering expertise. Ariadne has a history of outstanding performance providing biomedical IT Services and Software Solutions to government and commercial customers. We have maintained strong and long lasting relationships with our customers, vendors, and staff.
Ariadne offers a competitive salary and an excellent benefits package including BlueCross BlueShield health insurance with 100% company paid premiums, 401K program with matching and immediate vesting, paid time off and holiday pay, life insurance, flexible spending and disability coverage. We promote an excellent work/life balance with a 40-hour workweek and a chance to work alongside accomplished scientists at NIH. Ariadne is an equal opportunity employer.

Thank you for your interest in employment at Ariadne!
We look forward to reviewing your application.

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